News

Train operator First Great Western has launched a multimillion pound campaign to showcase the professionalism and dedication of their staff as poor weather continues to cause disruption.

First Great Western is to run 24 additional trains to and from Bath Spa this coming Sunday, to help competitors and spectators attend the Bath Half Marathon.

First Great Western are pleased to announce that starting on Monday we will be able to return to two trains an hour between Paignton and Newton Abbot between 0600 and 2000 on weekdays.

First Great Western is pleased to announce that starting on Monday we will be able run an additional 21.35 London Paddington to Exeter St Davids service on weekdays.

First Great Western (FGW) is delighted to announce five additional trains will be provided to help Wales fans return home from Cardiff’s Millennium Stadium this Friday [21 February], but are warning customers to allow plenty of time.

First Great Western is planning to take out full page adverts in key local and national media to thank customers for their patience after train services in the south west were affected by severe weather.

First Great Western has listened to customer requests for a direct, high quality coach to help customers quickly connect with services to and from London while the railway is blocked by the Dawlish sea-wall collapse.

FGW train at Paddington station Majority of services to be restored from London Paddington from Monday 17 February First Great Western and Network Rail have restored the majority of services into and out of London Paddington.

First Great Western has confirmed it will be offering discounted fares to customers traveling on its services affected by the closure of the railway at Dawlish. Discounted fares will be available from Monday 10 February.

A cheque for more than £350 has been presented to the Wales Air Ambulance thanks to First Great Western (FGW) staff, with the promise of another £300 on the way.

First Great Western has welcomed calls to extend the electrification of the mainline beyond Newbury to Bedwyn, when the line is electrified in 2016.

National Passenger Survey: First Great Western's response