News

National Passenger Survey: First Great Western's response

Rail Minister Stephen Hammond today visited Bristol Parkway Station to see first-hand the £13 million car park improvement works.

First Great Western has announced a time scale for the implementation of free WiFi on board its High Speed Train fleet and Night Riviera Sleeper services.

Following the changes to the Government's fares regulation announced in today's autumn budget statement, First Great Western has started the process to re-set the fares that will apply from 2 January onwards.

The first train of an improved rail service between Westbury and Swindon - with additional trains running through Trowbridge, Melksham and Chippenham - will set off on Sunday [December 8].

A new exhibition celebrating the working life of Bristol Temple Meads opens on Wednesday 4th December - using photographic techniques that are as old as the station itself.

A contract sealed between two of the country’s leading regional transport providers will see the internationally renowned Flybe Training Academy delivering a specially designed Customer Service training course to over 1,000 employees of First Great Western (FGW) rail over the next nine months.

First Great Western is offering customers from Castle Cary the opportunity to meet with their Station Manager on Monday 25 November, following months of restricted access to the station.

First Great Western staff at Didcot Parkway station are to give away over £1,000 in prizes as the team raise money for Children in Need.

Passenger numbers have hit two million for the first time on the Devon and Cornwall community rail lines, First Great Western Managing Director Mark Hopwood told delegates at TravelWatch South West’s General Meeting on Saturday 2 March.

Landore Depot provides a work programme that has serviced, fuelled and repaired over 3600 High Speed Train (HST) sets over the last 12 months alone, in an overnight downtime often no more than three or four hours.

Children in Plymouth will have the opportunity to tell Santa what is on their Christmas wish list this year as he visits the area on-board a converted First Great Western (FGW) train.