News

GWR is teaming up with the Samaritans to support ‘Brew’ Monday on 20 January. The third Monday of January is often known as Blue Monday – the most difficult day of the year.

Thousands of low-cost train tickets are now available as Great Western Railway (GWR) launches its January sale.

Train operator GWR has launched a mobile Customer Assistance Team to help those with reduced mobility to be able to travel with confidence. Until recently those needing additional assistance are helped onto a train by one colleague and met at their destination by another, meaning that customers can become anxious about being met, and in some instances are unable to alight at smaller, unstaffed stations. The new 10-member mobile team means that a member of staff can travel with the passenger, taking care of the entire journey experience and ensuring continuity of service.

On Sunday 5 January GWR ran electric trains to/from South Wales for the first time, bringing significant benefits to the country.

Rail passengers travelling over the Christmas period are being warned to travel early and to check their plans before leaving home as Network Rail continues maintenance works this Christmas.

The new December weekday train timetable for Gloucester and the South Cotswolds has been launched today, providing faster journey times, more seats and more frequent services to key locations. Users are being warned to check before travelling to avoid being caught out.

The new December weekday train timetable for Oxford and the North Cotswold has been launched today, providing faster journey times, more seats and more frequent services to key locations. Users are being warned to check before travelling to avoid being caught out.

The new December weekday train timetable for the Thames Valley has been launched today, providing faster journey times, more seats and more frequent services to key locations. Users are being warned to check before travelling to avoid being caught out.

The new December weekday train timetable for South Wales has been launched today, providing faster journey times, more seats and more frequent services to key locations. Users are being warned to check before travelling to avoid being caught out.

The new December weekday train timetable for Devon, Cornwall and Somerset has been launched today, providing faster journey times, more seats and more frequent services to key locations. Users are being warned to check before travelling to avoid being caught out.

The new December weekday train timetable for Bristol has been launched today, providing faster journey times, more seats and more frequent services to key locations. Users are being warned to check before travelling to avoid being caught out.

An amended timetable has been put in place for trains between London and Penzance, and on some other GWR routes. Where trains are able to run they are expected to be very busy. Customers should check their journeys before travelling.