News

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Customer CIS

Coronavirus travel update – reduced timetable to remain in place

GWR has announced that it will continue to operate a reduced timetable and will further review service provision in light of the Government’s latest national lockdown announcement. 

12 days of Christmas causes

GWR to give charities a boost for Twelve Days of Christmas

Partridges and pear trees will be replaced by charities this year as Great Western Railway (GWR) celebrates the Twelve Days of Christmas a little differently.
Captain Tom named train

Great Western Railway wish Captain Tom ‘Happy Christmas’ by knighting his train

Great Western Railway (GWR) has added Captain Tom’s knighthood to the train named after the Covid-19 fundraising hero.
Pat Kemp

GWR stalwart signals end to 55-year career at Reading station

It was the year England won the World Cup – and the year Great Western Railway’s Pat Kemp began a lifelong career at Reading station.
Newquay branch line early morning

An early start welcomes new services on the Newquay branch line

Representatives from Great Western Railway (GWR), Cornwall Council and Network Rail braved a cold morning to give a warm welcome to the new December timetable today which sees four new early morning Newquay-Par services.
GWR author Liz Townshend

GWR Customer Ambassador eyes spot in Christmas bestseller book charts

A psychological thriller is set to take one of GWR’s Customer Ambassadors into the bestseller book charts this Christmas.
GWR 387 landscape

Travel as early as you can and book your space, says GWR

Train operator GWR has issued guidance for those looking to travel this festive holiday period and warned that services immediately before and after the Christmas bubble period are set to be in demand.
Great Western Railway

Rail improvement works to take place in West Cornwall

Works to improve the railway in West Cornwall begin on Saturday 5 December 2020, with amended train services and replacement buses in operation to keep people moving.
GWR train in motion

When lockdown is over can I travel by train? Student travel advice

Train operator GWR has issued guidance for those looking to return home during the Government’s ‘student travel window’. After lockdown ends next week, the Government has proposed a week-long window from Thursday 3 to Wednesday 9 December to help university students safely travel home.
Paddington poppies

GWR joins forces with The Veterans Charity for special ‘Poppies to Paddington’ operation

Wreaths from across Great Western Railway network carried to the capital on Remembrance Day. More than 200 poppy wreaths were placed on Great Western Railway trains and carried to London Paddington station on Remembrance Day.
Turbo 165 train

Rail improvements to impact journeys between Maidenhead and Marlow

Network Rail work to renew track between Bourne End and Marlow will see the railway close for a two-week period from this weekend. The essential work will ensure the continued use the Marlow section of the branch and will reduce the need for smaller weekend closures in the future.
Harry Billinge

GWR joins forces with The Veterans Charity to plan special ‘Poppies to Paddington’ operation for Remembrance Day

Wreaths from across Great Western Railway network to be carried to the capital. Swathes of poppy wreaths will be placed on Great Western Railway trains and carried to London Paddington station on Remembrance Day.