Customer CIS

Strike action resumes this weekend as rail union stages another one-day walk out

The RMT union has announced strike action that will affect rail services this Saturday 26 August and Saturday 2 September, and Aslef has announced strike action for Friday 1 September. 

On the strike days a reduced, revised timetable will operate across several train operators, including GWR. Many parts of the GWR network will have no service at all. Services will only operate for a limited period, starting later in the morning and finishing much earlier in the evening.  

Those travelling to/from Reading Festival should note that there will be no late-night return services in the evening of Saturday 26 August. 

If you intend to travel where trains are running, please check before you travel. Trains that are operating are expected to be busier than usual because GWR will not be able to offer the normal service frequency. Other train operators are also affected by this action, so onward travel could also be affected. 

Where trains are running, they are expected to be extremely busy and replacement bus services are not able to be provided. 

Customers who purchased tickets but do not travel can  claim a full refund or amend their ticket. Those who travel and are delayed may be entitled to  Delay Repay compensation if they are delayed by 15 minutes or more. 

To help customers, tickets for strike days will be valid for travel on alternative days on GWR services, as per below: 

  • Tickets for Saturday 26 August can be used the day before or up to and including Tuesday 29 August
  • Tickets for Friday 1 September can be used the day before or up to and including Tuesday 5 September
  • Tickets for Saturday 2 September can be used on Thursday 31 August or up to and including Tuesday 5 September

Season-ticket holders can apply for compensation through the Delay Repay scheme. Our  Refund policy remains in place. If you hold a return ticket, you can claim a refund of your unused full fare, even if only one leg of your journey is affected. 

For the very latest information and to check your journey please visit  

Contact Information

James Davis

Media Relations Manager

Great Western Railway

0845 410 4444

Notes to editors

Notes to editors:

First Greater Western Limited, trading as “Great Western Railway” (GWR), operates trains across the Great Western franchise area, which includes South Wales, the West Country, the Cotswolds, across southern England and into London. GWR provides high speed, commuter, regional and branch line train services, and before the covid-19 pandemic helped over 100 million passengers reach their destinations every year. GWR has been awarded a National Rail Contract to continue operating the Great Western network, which shall run up to 21 June 2025, with the potential for a further three years at the Secretary of State’s discretion. Find out more here: