Reading V Arsenal
FGW has responded to passenger concerns about whether GroupSave will be honoured for Reading FC's upcoming game against Arsenal at Wembley Stadium.
Responding to passenger concerns about whether GroupSave will be honoured for Reading FC's upcoming game against Arsenal at Wembley Stadium FGW has stated:
"The heavily discounted GroupSave is a national product, not a FGW one, and is designed to help fill empty seats on trains at quiet times. To avoid encouraging people to travel on already busy services, these fares are not normally available on busy services and specifically not on dates when there are major events, for example the Reading Festival and sporting fixtures.
"We did not remove these discounts and inform our customers early enough, and we are sorry for any confusion caused. We will of course honour any GroupSave tickets already sold."
"The heavily discounted GroupSave is a national product, not a FGW one, and is designed to help fill empty seats on trains at quiet times. To avoid encouraging people to travel on already busy services, these fares are not normally available on busy services and specifically not on dates when there are major events, for example the Reading Festival and sporting fixtures.
"We did not remove these discounts and inform our customers early enough, and we are sorry for any confusion caused. We will of course honour any GroupSave tickets already sold."