Amended timetable for Sunday 14 July
GWR is advising customers to check their journey on Sunday morning before leaving home because of a shortage of train crew.
Scheduled engineering work in the Severn Tunnel means more train crew than normal are required to run train services, while sickness and England reaching the final of the Euros likely to reduce the number of colleagues available for overtime shifts.
GWR will implement contingency plans to protect core services and minimise disruption for customers. These are particularly likely to impact frequencies on branch line services and cause short-notice cancellations and alterations, on long-distance services between:
- London Paddington and Bristol
- London Paddington, Swindon and Cheltenham/Gloucester
- Bristol Temple Meads and Exeter/Plymouth
The number of cancellations could lead to a train every two hours on these lines, and other routes may also be affected.
On the impacted routes, where trains are able to run they are expected to be very busy and customers may find it more convenient to travel the day before or after.
To help customers, tickets for Sunday 14 July will be valid on Saturday 13 or Monday 15 July.
Journey planners and other industry systems are being updated with key changes. There are however likely to be other short-notice changes through the day on Saturday. Customers should check their journey on Sunday morning and can keep up-to-date with the latest information at www.gwr.com/check.
If trains are cancelled, customers can use their existing ticket on the previous or the next available service. If you choose not to travel the usual refund arrangements remain in place.
GWR expects to run a full service on Monday 15 July.
Contact Information
Notes to editors
Notes to editors
First Greater Western Limited, trading as “Great Western Railway” (GWR), operates trains across the Great Western franchise area, which includes South Wales, the West Country, the Cotswolds, across southern England and into London. GWR provides high speed, commuter, regional and branch line train services, and before the covid-19 pandemic helped over 100 million passengers reach their destinations every year. GWR has been awarded a National Rail Contract to continue operating the Great Western network, which shall run up to 21 June 2025, with the potential for a further three years at the Secretary of State’s discretion. Find out more here: https://www.gwr.com/about-us